PRIVACY POLICY

PRIVACY POLICY 

1. General Provisions

This Privacy Policy (hereinafter referred to as the “Policy”) governs the collection, use, and protection of personal data of users (hereinafter referred to as the “User”) of the zenq.az platform.

By using the platform, you agree to the terms of this Policy.


2. Information We Collect

We may collect the following data:

  • Full name

  • Email address

  • Phone number

  • Address information

  • Payment information (when necessary)

  • IP address and technical data


3. Use of Information

The collected data is used for:

  • Providing and managing services

  • Processing and delivering orders

  • Communicating with users

  • Preventing fraud and ensuring security

  • Improving services


4. Data Sharing

We may share user data with third parties in the following cases:

  • When required by law

  • With payment providers and logistics partners

  • With technical partners to maintain platform operations


5. Data Protection

zenq.az implements appropriate technical and organizational measures to protect user data.
However, data transmission over the internet cannot be guaranteed to be completely secure.


6. Cookies

The platform may use cookies to improve user experience.
Users can control or disable cookies via browser settings.


7. User Rights

Users have the right to:

  • Access their personal data

  • Request correction of their data

  • Request deletion of their data

  • Object to data processing


8. Third-Party Links

The platform may contain links to third-party websites. zenq.az is not responsible for their privacy practices.


9. Changes to the Policy

zenq.az reserves the right to update this Policy at any time. Changes take effect upon publication.


10. Contact Information

For privacy-related inquiries:
sales@zenq.az